State Farm® Insurance Agent Kevin Best
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Dotson
August 28, 2025
5
out of
5
rating by Jeff Dotson
"We made the switch to State Farm and saved a lot of money! Michael Graff made the transition very easy. Highly recommend!"
We responded:
"Thank you, Jeff! I'm happy to hear that Michael made your transition smooth and that you saved money with us. Your recommendation means a lot. If you need anything else, feel free to reach out!"
Mary Buchanan
August 26, 2025
5
out of
5
rating by Mary Buchanan
"Kevin is truly the BEST State Farm agent out there!"
We responded:
"Mary, thank you for your wonderful feedback! I'm happy to know you feel that way about my service. If there's anything else you need, just let me know. Thanks for choosing us!"
Hannah Ellis
August 23, 2025
5
out of
5
rating by Hannah Ellis
"Big shoutout to Mary at State Farm! She’s been so helpful with getting my renters and auto insurance bundled, and she’s made the whole process super easy to understand. Anytime I’ve had questions, she’s quick to respond and always kind and patient. State Farm has been great to me over the years. Thank you!!"
We responded:
"Thank you, Hannah! I'm happy to hear that Mary has been so helpful with your insurance needs. It's great to know that she made the process easy and understandable for you. We appreciate your loyalty over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
Karen K Brayden
August 20, 2025
5
out of
5
rating by Karen K Brayden
"Great help from Mary today!"
We responded:
"Karen, thank you for your feedback! I'm happy to hear that Mary was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting that goal. Let us know if there's anything else we can do for you!"
Joe Hojo
August 20, 2025
5
out of
5
rating by Joe Hojo
"I had a fantastic experience. The team (Nicole P in particular) was friendly, professional, and had a great sense of humor, which made the whole process much more comfortable. They also had to share some difficult news with me, but did it with such honesty, grace, and kindness that I walked away feeling respected and well taken care of. It’s rare to find that balance of professionalism, warmth, and candidness—highly recommend!"
We responded:
"Thank you, Joe! I'm happy to hear about your positive experience with our team, especially Nicole. It's wonderful that her professionalism and humor made the process more comfortable for you. We strive to maintain that balance of honesty and warmth in all our interactions. If you need anything else, feel free to reach out!"
Susan Kordis
August 20, 2025
5
out of
5
rating by Susan Kordis
"I worked with Michael to review and update my coverage. He was great - modeled different scenarios for me and helped me understand the best options. He explained all the acronyms in English, which was very helpful. I look forward to working with him again."
We responded:
"Thank you, Susan! I'm happy to hear that Michael was able to assist you effectively with your coverage review. It's wonderful that he provided clear explanations and helped you understand your options. We look forward to continuing to support you with any insurance needs. Let us know if there's anything else we can do for you!"
J VY
August 6, 2025
5
out of
5
rating by J VY
"Mary was helpful, fast, and kind!"
We responded:
"Thank you for the review! I'm happy to hear that Mary provided you with such helpful and kind service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Misty Flannery
August 5, 2025
5
out of
5
rating by Misty Flannery
"Mary B is a huge asset to this office. She always goes above and beyond to make sure that their clients are receiving the best coverage at the best prices available. I highly recommend them!"
We responded:
"Thank you, Misty! I'm happy to hear that Mary B's dedication made such a positive impact on your experience. Our team is committed to providing excellent service and ensuring you have the best coverage possible. If you ever need anything else, feel free to reach out!"
Austin Miller
August 4, 2025
5
out of
5
rating by Austin Miller
"I switched over to Kevin Best's office a month or so ago and let me tell you, the decision to do so was worth it. I work directly with Michael Graff and he has done an excellent job. With my last agent, I unfortunately felt like I was chasing them to get the information I needed. It is the complete opposite with Michael. He is attentive, communicates well, and cares about every customer's well being. If you are in the area and looking for a new agent I would highly recommend Michael, you wont be disappointed!"
We responded:
"Thank you, Austin! I'm really happy to hear that your experience with our office has been so positive. Michael is indeed a valuable part of our team, and it's great to know he's been attentive and communicative. If you ever need anything else, feel free to reach out!"
corey torres
August 1, 2025
5
out of
5
rating by corey torres
"If you're in the need for insurance please reach out to Nicole Parreco at Kevin Best State Farm office. Her attention to detail and personal touch makes the process so easy. With the cost of insurance going up every year she found great ways to save me money while making sure I didn't lose coverage that was important to our family. I am thankful for the team there and highly recommend the service they provide!"
We responded:
"Thank you, Corey! I'm happy to hear that Nicole was able to assist you with such care and attention. It's great to know she helped you find savings without compromising on important coverage. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Jamie Angell
August 1, 2025
5
out of
5
rating by Jamie Angell
"Nicole at the Fort Collins office is fantastic! She's always quick to respond, incredibly friendly, and makes sure I have all the information I need. Working with her is always smooth and pleasant. Highly recommend!"
We responded:
"Thank you for your review, Jamie! I'm happy to hear that Nicole has been providing you with such friendly and efficient service. It's wonderful to know that your experience with our Fort Collins office has been smooth and pleasant. If you ever need anything else, feel free to reach out!"
Scott Rink
July 30, 2025
5
out of
5
rating by Scott Rink
"I've been with State Farm Insurance for several years now, and the service I receive from Kevin Best's team, especially Michael, has always been exceptional. Michael consistently demonstrates deep knowledge of insurance products and is incredibly helpful with all my inquiries. His dedication to customer service is truly appreciated. I highly recommend Kevin Best's office for their professionalism and the peace of mind they provide with their expertise."
We responded:
"Thank you, Scott, for your wonderful feedback! I'm happy to hear that Michael and the rest of our team have been able to provide you with exceptional service. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever have more questions or need assistance, feel free to reach out!"
Fancy Cheptonui
July 14, 2025
5
out of
5
rating by Fancy Cheptonui
"Very helpful, thanks to Nicole."
We responded:
"Thank you, Fancy! I'm happy to hear that Nicole was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Maggie Barklind
May 28, 2025
5
out of
5
rating by Maggie Barklind
"Michael Graff goes above and beyond!"
We responded:
"Thank you, Maggie, for your wonderful feedback! I'm glad to hear that Michael's efforts made such a positive impact. Our team is dedicated to providing exceptional service, and it's great to know that Michael went above and beyond for you. If you have any questions or need further assistance, feel free to reach out to our office."
Hunter Miller
March 31, 2025
5
out of
5
rating by Hunter Miller
"My experience with Kevin Best - State Farm Insurance Agency has been great. I've been working with Michael and he does an amazing job at getting me all the information and resources I need. He responds in a timely manner and provides great customer services. Super happy that I made the switch and it's a great company to work with."
We responded:
"Hunter, thanks for sharing your positive experience! I'm glad to hear that Michael has been so helpful in providing the information and resources you need. It's wonderful to know you're happy with your decision to switch to us. If you ever have any questions or need further assistance, feel free to reach out."
Theresa Martella
December 11, 2024
5
out of
5
rating by Theresa Martella
"Customer service has been excellent! A big shout out to Nicole and Laura for their diligence, kindness and personal service. So glad I switched to Kevin Best and State Farm."
We responded:
"Thank you, Theresa! I'm so glad to hear that Nicole and Laura have provided you with such diligent and personal service. We're happy you chose our office and State Farm. If you ever need anything or have questions, we're here to help!"
Eric Meigs
July 11, 2024
5
out of
5
rating by Eric Meigs
"Just became a new client here and needed some changes on my policy, Michael was very helpful and efficient in getting me what I needed! Exemplary service!"
We responded:
"Thank you for sharing your experience, Eric! I'm glad Michael was able to assist you efficiently with the changes to your policy. We're grateful for your kind words and happy to have you as a satisfied client. If you need anything else, feel free to reach out! Kevin Best - State Farm Insurance Agent, Fort Collins, CO"
Teri Strawn
February 15, 2024
5
out of
5
rating by Teri Strawn
"Michael Graff was very professional and friendly!"
We responded:
"Thank you for the kind feedback. I am glad to hear Michael was able to take care of your insurance needs. "
Peggy Chaney
August 14, 2023
5
out of
5
rating by Peggy Chaney
"Agent Graff was very helpful in assisting me with a quote. He explained various items and the options for each item. He provided me a quote the same day. Professional, respectful of my concerns, and pleasant and easy to work with."
We responded:
"Peggy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Michael cares a lot about our customers."
David Golias
August 14, 2023
5
out of
5
rating by David Golias
"Kevin's agency has served my family's insurance needs for 30+ years! Sharon Rady particularly is the most responsive and caring business person I have ever worked with. She always inquires about what I and my family are up to and takes that in consideration when responding to my questions. I highly recommend this agency!"
We responded:
"David, it is a pleasure working with you. Thank you for the recognition for Sharon! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your coverage needs. We look forward to serving your insurance needs for many years to come!"
Rick Mueller
July 25, 2023
5
out of
5
rating by Rick Mueller
"I began using Kevin Best - State Farm Insurance agency over a year ago. The service of the office and especially Sharon, has been excellent. Sharon is responsive and pleasant to deal with. Fortunately, I have not had a claim with SF, but I feel confident that if I did, it would be handled quickly and professionally."
We responded:
"Thank you for the wonderful review, Rick! Sharon is a fantastic asset to our team and we’re happy to hear she has been able to help you with your insurance needs."
Middel Realty
March 1, 2023
5
out of
5
rating by Middel Realty
"Holy cow. These guys know insurance. Kevin's the best insurance agent we've ever had. You ever have a question talk to Kevin or his office manager Sharon."
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Nancy Boykin
July 13, 2022
1
out of
5
rating by Nancy Boykin
"I would give 0 stars if I could. After having state farm insurance since the 1980's, my fire policy was cancelled due to a hail claim and a water damage claim. I called Kevin Best's office back in the spring of 2022 to change my permanent address. They changed my address on my vehicle but not my fire policy. I never received notification of cancellation of my policy- until I called Kevin Best's office with another question. Now, I have 2 weeks to find insurance. They dropped the ball....Incompetent."
We responded:
"Thank you for your feedback. I tried to appeal the underwriter cancellation and did my best to retain your business. Sorry to see you go and I wish you the best of luck."
KIPP
May 12, 2022
5
out of
5
rating by KIPP
"I have been w/State Farm (home & auto) for over 40 years having never used another insurance provider. Thirteen states later, Sharon w/Kevin Best - State Farm in Fort Collins is THE BEST agent representative I have ever had the pleasure of dealing w/a State Farm. Thank you."
We responded:
"Thanks for the awesome feedback. I agree - Sharon is awesome. Glad we could help you with all your insurance needs. Hopefully you will stay in Colorado for a long time."
Earl Weston
May 7, 2022
5
out of
5
rating by Earl Weston
"I had a special situation needing insurance for a trailer. David handled it quickly. It was a great convenience for me."
We responded:
"Thank you for your feedback. I'm glad we were able to handle your insurance need in a prompt and professional manner. Thank you for your business."