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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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NAUMAN TAJ

October 26, 2025

5  out of  5
rating by NAUMAN TAJ
"I had Michael Graff as my agent for the last few years. He is an extremely polite,helpful, gentle and very professional individual."
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Paul Miller

October 24, 2025

5  out of  5
rating by Paul Miller
"Nicole is always extremely responsive!"
We responded:
"Thank you, Paul! I'm happy to hear that Nicole has been responsive to your needs. Our team is committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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Randall Young

October 16, 2025

5  out of  5
rating by Randall Young
"Agent Nicole Parreco was very helpful from the first call, always focusing on our needs. Nicole is very personal and is very knowledgeable about insurance. She was able to answer all of our questions and in the end offered us insurance policies that were both affordable and that made sense to us. We recommend that anyone looking for insurance contact Nicole at Kevin Best - State Farm in Fort Collins. Thanks Nicole Randall & Donna Young"
We responded:
"Thank you, Randall and Donna, for your wonderful feedback! I'm happy to hear that Nicole provided such attentive and knowledgeable service. Our team is dedicated to offering personalized and affordable insurance solutions, and it's great to know Nicole made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Natalie Goffredi

October 16, 2025

5  out of  5
rating by Natalie Goffredi
"I have had State Farm insurance for over 30 years. I recently needed a new roof because of hail damage Joel Cooper with Kevin Best’s Agency was very helpful in getting my G4 Rating Certificate applied to my policy for a premium discount. The whole process for getting my roof replaced went very smoothly. I also recently bought a new car. Joel was very prompt at getting me different pricing options for different coverages and getting my new policy in place. Joel was very prompt at addressing my questions or concerns. I would highly recommend this agency."
We responded:
"Thank you, Natalie, for your wonderful feedback! I'm glad to hear that Joel was able to assist you with your insurance needs. It's great to know that everything went smoothly and that you found our service prompt and helpful. We appreciate your recommendation and look forward to continuing to serve you. If you have any more questions or need assistance, feel free to reach out!"
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Turnbull

October 12, 2025

5  out of  5
rating by Turnbull
"I am very happy to write this 5 Star review for Michael at the Kevin Best State farm agency. From my first switching over to this office 3 years ago, and and recently with reviewing all my coverages, Michael has provide exceptional service. I would not hesitate to recommend him for all your insurance needs."
We responded:
"Thank you for your wonderful review! I'm delighted to hear about your positive experience with Michael over the years. It's fantastic to know that his exceptional service has made such an impact. We truly appreciate your recommendation and look forward to continuing to assist with all your insurance needs. Let us know if there's anything else we can do for you!"
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Patricia Olian Weintraub

October 8, 2025

5  out of  5
rating by Patricia Olian Weintraub
"I’ve been changing some of our insurance around. Mary has been particularly helpful in these efforts. She has guided us in finding the most economical approaches to getting the coverage we wanted."
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Cameron Gabler

October 3, 2025

5  out of  5
rating by Cameron Gabler
"Quick response. Very helpful."
We responded:
"Thank you, Cameron! I'm happy you found our response quick and helpful. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kellie Sponberg

October 1, 2025

5  out of  5
rating by Kellie Sponberg
"My husband and I have had all our insurance policies with Kevin Best at State Farm for years and have been incredibly happy with the service we have received. Our questions and requests are responded to promptly and professionally which is greatly appreciated. We've been working with Michael Graff and because he takes the time to understand and remember our needs he already has a plan in mind for us as soon as we start talking with him. Phones are always answered and in-office visits are always welcome. Again, we value this type of care and it's why we can recommend Kevin Best State Farm with full confidence!"
We responded:
"Thank you, Kellie, for sharing your experience! I'm so glad to hear that you and your husband have been satisfied with our service over the years. Michael and the rest of our team are committed to understanding and meeting your needs, and it's wonderful to know that you feel confident recommending us. If there's anything else we can do for you, just let us know!"
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Jessie Winston

September 18, 2025

5  out of  5
rating by Jessie Winston
"Switch to state farm this month. Nicole was an awesome agent! She helped save me a ton of money while still getting good coverage. She was super patient and answered all my questions. Thank you Nicole!"
We responded:
"Thank you, Jessie! I'm happy to hear about your positive experience with Nicole. It's great that she was able to assist you with your coverage and savings while answering all your questions. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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pc0s050

September 16, 2025

5  out of  5
rating by pc0s050
"Very helpful and attentive office staff."
We responded:
"Thank you for sharing your thoughts! I'm happy to hear that our office staff was helpful and attentive. We strive to provide excellent service to all our customers. If there's anything else we can do for you, just let us know!"
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Marsha Newberry

September 2, 2025

5  out of  5
rating by Marsha Newberry
"I have 3 insurance payments….all automatically paid. When I looked at my accounts it appeared to show that only 1 account was set up for automatic payment. I called and talked to Mary and she was extremely nice and figured out that the other 2 accounts were delayed because of the date they would have normally been paid was a holiday. She was very patient and spent a lot of time researching the problem. I have always had good experiences with everyone in this office."
We responded:
"Thank you, Marsha, for sharing your experience! I'm happy to hear that Mary was able to assist you with your payment inquiry and provide the support you needed. It's wonderful to know that you've consistently had positive interactions with our office. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Jeff Dotson

August 28, 2025

5  out of  5
rating by Jeff Dotson
"We made the switch to State Farm and saved a lot of money! Michael Graff made the transition very easy. Highly recommend!"
We responded:
"Thank you, Jeff! I'm happy to hear that Michael made your transition smooth and that you saved money with us. Your recommendation means a lot. If you need anything else, feel free to reach out!"
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Mary Buchanan

August 26, 2025

5  out of  5
rating by Mary Buchanan
"Kevin is truly the BEST State Farm agent out there!"
We responded:
"Mary, thank you for your wonderful feedback! I'm happy to know you feel that way about my service. If there's anything else you need, just let me know. Thanks for choosing us!"
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Hannah Ellis

August 23, 2025

5  out of  5
rating by Hannah Ellis
"Big shoutout to Mary at State Farm! She’s been so helpful with getting my renters and auto insurance bundled, and she’s made the whole process super easy to understand. Anytime I’ve had questions, she’s quick to respond and always kind and patient. State Farm has been great to me over the years. Thank you!!"
We responded:
"Thank you, Hannah! I'm happy to hear that Mary has been so helpful with your insurance needs. It's great to know that she made the process easy and understandable for you. We appreciate your loyalty over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Karen K Brayden

August 20, 2025

5  out of  5
rating by Karen K Brayden
"Great help from Mary today!"
We responded:
"Karen, thank you for your feedback! I'm happy to hear that Mary was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting that goal. Let us know if there's anything else we can do for you!"
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Joe Hojo

August 20, 2025

5  out of  5
rating by Joe Hojo
"I had a fantastic experience. The team (Nicole P in particular) was friendly, professional, and had a great sense of humor, which made the whole process much more comfortable. They also had to share some difficult news with me, but did it with such honesty, grace, and kindness that I walked away feeling respected and well taken care of. It’s rare to find that balance of professionalism, warmth, and candidness—highly recommend!"
We responded:
"Thank you, Joe! I'm happy to hear about your positive experience with our team, especially Nicole. It's wonderful that her professionalism and humor made the process more comfortable for you. We strive to maintain that balance of honesty and warmth in all our interactions. If you need anything else, feel free to reach out!"
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Susan Kordis

August 20, 2025

5  out of  5
rating by Susan Kordis
"I worked with Michael to review and update my coverage. He was great - modeled different scenarios for me and helped me understand the best options. He explained all the acronyms in English, which was very helpful. I look forward to working with him again."
We responded:
"Thank you, Susan! I'm happy to hear that Michael was able to assist you effectively with your coverage review. It's wonderful that he provided clear explanations and helped you understand your options. We look forward to continuing to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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J VY

August 6, 2025

5  out of  5
rating by J VY
"Mary was helpful, fast, and kind!"
We responded:
"Thank you for the review! I'm happy to hear that Mary provided you with such helpful and kind service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Misty Flannery

August 5, 2025

5  out of  5
rating by Misty Flannery
"Mary B is a huge asset to this office. She always goes above and beyond to make sure that their clients are receiving the best coverage at the best prices available. I highly recommend them!"
We responded:
"Thank you, Misty! I'm happy to hear that Mary B's dedication made such a positive impact on your experience. Our team is committed to providing excellent service and ensuring you have the best coverage possible. If you ever need anything else, feel free to reach out!"
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Austin Miller

August 4, 2025

5  out of  5
rating by Austin Miller
"I switched over to Kevin Best's office a month or so ago and let me tell you, the decision to do so was worth it. I work directly with Michael Graff and he has done an excellent job. With my last agent, I unfortunately felt like I was chasing them to get the information I needed. It is the complete opposite with Michael. He is attentive, communicates well, and cares about every customer's well being. If you are in the area and looking for a new agent I would highly recommend Michael, you wont be disappointed!"
We responded:
"Thank you, Austin! I'm really happy to hear that your experience with our office has been so positive. Michael is indeed a valuable part of our team, and it's great to know he's been attentive and communicative. If you ever need anything else, feel free to reach out!"
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corey torres

August 1, 2025

5  out of  5
rating by corey torres
"If you're in the need for insurance please reach out to Nicole Parreco at Kevin Best State Farm office. Her attention to detail and personal touch makes the process so easy. With the cost of insurance going up every year she found great ways to save me money while making sure I didn't lose coverage that was important to our family. I am thankful for the team there and highly recommend the service they provide!"
We responded:
"Thank you, Corey! I'm happy to hear that Nicole was able to assist you with such care and attention. It's great to know she helped you find savings without compromising on important coverage. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jamie Angell

August 1, 2025

5  out of  5
rating by Jamie Angell
"Nicole at the Fort Collins office is fantastic! She's always quick to respond, incredibly friendly, and makes sure I have all the information I need. Working with her is always smooth and pleasant. Highly recommend!"
We responded:
"Thank you for your review, Jamie! I'm happy to hear that Nicole has been providing you with such friendly and efficient service. It's wonderful to know that your experience with our Fort Collins office has been smooth and pleasant. If you ever need anything else, feel free to reach out!"
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Scott Rink

July 30, 2025

5  out of  5
rating by Scott Rink
"I've been with State Farm Insurance for several years now, and the service I receive from Kevin Best's team, especially Michael, has always been exceptional. Michael consistently demonstrates deep knowledge of insurance products and is incredibly helpful with all my inquiries. His dedication to customer service is truly appreciated. I highly recommend Kevin Best's office for their professionalism and the peace of mind they provide with their expertise."
We responded:
"Thank you, Scott, for your wonderful feedback! I'm happy to hear that Michael and the rest of our team have been able to provide you with exceptional service. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever have more questions or need assistance, feel free to reach out!"
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Fancy Cheptonui

July 14, 2025

5  out of  5
rating by Fancy Cheptonui
"Very helpful, thanks to Nicole."
We responded:
"Thank you, Fancy! I'm happy to hear that Nicole was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Maggie Barklind

May 28, 2025

5  out of  5
rating by Maggie Barklind
"Michael Graff goes above and beyond!"
We responded:
"Thank you, Maggie, for your wonderful feedback! I'm glad to hear that Michael's efforts made such a positive impact. Our team is dedicated to providing exceptional service, and it's great to know that Michael went above and beyond for you. If you have any questions or need further assistance, feel free to reach out to our office."